Employee and Family Assistance Program (HR)

To contact TELUS Health, call 1 (844) 671-3327


Reach out. Get help. Feel better.

Immediate and confidential support

You can trust your Employee and Family Assistance Program (EFAP) to help you and your family find solutions for a wide range of life’s challenges.

Caring professionals can help you access support related to:

  • Fitness and physical health
  • Mental health
  • Relationships
  • Nutrition and naturopathic medicine
  • Finances
  • Elder care
  • Legal
  • and much more

There are many ways to get help today - all completely confidential.

You and your eligible family members can receive support over the telephone, in person, online, and through a variety of health and wellness resources. For each concern you are experiencing, you can receive a series of private sessions with an expert. You can also take advantage of online tools to help manage your and your family’s health. You’ll get practical and fast support in a way that is most suited to your preferences, learning preference and lifestyle.

Solutions for a wide range of life’s challenges! Let us help you:

Achieve well-being

• Stress

• Depression

• Anxiety

• Anger

• Crisis situations

• Life transitions


Manage relationships and family

• Separation and divorce

• Elder care

• Relationship conflict

• Parenting

• Blended Family issues


Find child and elder care resources:

• Maternity and parental leave

• Adoption

• Child care services

• Schooling

• Adult day programs

• Nursing and retirement homes


Get legal advice

• Separation and divorce

• Civil litigation

• Custody and child support

• Wills and estate planning


Get financial guidance

• Credit and debt management

• Budgeting

• Bankruptcy

• Financial emergencies

• Changing circumstances


Deal with workplace challenges

• Work-life balance

• Conflict

• Career planning

• Bullying and harassment


Tackle addictions

• Alcohol

• Tobacco

• Drugs

• Gambling

• Other addictions

• Post-recovery support


Improve nutrition

• Weight management

• Boost energy and resilience

• High cholesterol

• High blood pressure

• Diabetes

• Heart disease



Focus on your health

• Identify conditions

• Prevent illness

• Manage symptoms

• Discover natural healing strategies

• Create an action plan for better health