At Confederation College, students’ health and wellness are priorities which is why we have partnered with the insurance provider Guard.me. International students are automatically enrolled in a mandatory health insurance plan, which is included in your tuition. Coverage begins no sooner than:
- September 1 for Fall intake
- January 1 for Winter intake
- May 1 for Spring intake
Please check your college email for your policy details and expiry date.
Guard.me: Health Insurance Provider
Confederation College partners with Guard.me, a trusted, student-focused international health insurance provider.
Students receive policy details and instructions via Confederation College email after the withdrawal deadline—be sure to review them carefully. Pre-existing conditions are not covered, so it’s important to plan ahead.
What’s included?
- Doctor & Hospital Visits - Access to clinics and hospitals across Canada, with direct billing available at 250+ locations—no upfront payment required in most cases.
- Emergency Services - Includes ambulance transportation and emergency medical treatment. In case of a serious medical situation, call 911 and contact Guard.me and the International Education team within 48 hours.
- 24/7 Access:
- mobileDOCTOR: Connect virtually with Canadian doctors anytime, anywhere.
- Student Support & Mental Wellness: Access multilingual counseling, crisis response, and mental health resources through the guard.me CARES platform.
Additional Benefits
- Coverage includes hospital care, physician visits, diagnostic testing, prescriptions, dental accidents, ambulance services, even limited coverage in the U.S.
- Straightforward claims process—with online or mobile submission, reimbursements by prepaid card, direct deposit, or cheque, processed within about five business days.
Learn more at - guard.me/confederationcollege.
What To Do?
- Watch the College Email
Look for an email from Guard.me with policy access and Healthcare Access Card. - Use Coverage Efficiently
- Visit preferred clinics for direct billing.
- For emergencies, call 911 first. Then notify Guard.me within 48 hours for assistance.
- Submit Claims Promptly
File online or via mail—include all receipts, invoices, and supporting documents. Claims should be submitted as soon as possible, ideally within 30 days.
Need More Help? Contact:
- International Education team at Confederation College.
- The Guard.me team via their online platform or customer support channels for assistance with coverage, claims, or accessing services.
- Visit guard.me/confederationcollege
- Call 1-888-756-8428 (toll-free) or email [email protected]
Please note:
- Family members are not covered under the student health plan. Students with families may purchase additional health insurance for their immediate family members residing in Canada. This will cost more than the international student rate and students should budget accordingly.
- Using emergency services at the hospital for non-emergency/routine health issues may result in your claim being denied. Should this happen, you will be solely responsible for paying the hospital, which may be very expensive. In the case of a medical emergency and you do require emergency care at the hospital, please notify your health insurance provider and the International Education team as soon as possible, but at least within 48 hours of seeking emergency medical treatment.