Employee and Family Assistance Program (EFAP)
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Full EFAP Suite of Services
Provided by Homewood Health
Counselling
- Solution-focused counselling
- Immediate, on-demand
- 24/7 Crisis Support
- In-Person, Telephonic, Video, Online (email/chat formats)
Digital Resources
- Digital Mental Health Platform – homeweb.ca
- Sentio iCBT
- Online Courses & Digital Wellness Sessions
- Childcare and Eldercare Resource Locators
- Health Risk Assessment
- Comprehensive Health & Wellness Resources
Wellness & Coaching
- Health
- Life Balance
- Career
EFAP Highlights
- Maximum Choice with in-person, telephone, video & online care options
- Advanced Technology with a Digital Mental Health Platform and Guided Care Recommendations for a unique user experience
- Expert Care delivered by leaders in mental health
- On-demand mental health counselling with MeetNow
- Immediate crisis support
- Simple to book appointments online or by phone
Connecting to Your EFAP
A warm voice…
- Accessible toll-free 24/7/365
- 1-800-663-1142
- 604-689-1717 International (Call Collect)
A carefully curated digital solution…
- Pathfinder Code: CC4554
Accessible online or in-app 24/7/365 - homeweb.ca or Homewood Health App (Apple and Android)
Downloadable resources
- Employee and Family Assistance Program (EFAP)
- HH_CTA_Short-Term to Long-Term Counselling.pdf
- HH_EFAP_PATHFINDER.pdf
- HH_EN_Family eldercare childcare solutions.pdf
- HH_FirstCallCare.pdf
- HH_Pathfinder-OV-INDIVIDUALS.pdf
- Poster-EFAP - Letter - EN - Best time to start.pdf
- Poster-EFAP - Letter - EN - Feeling burned out.pdf
- Poster-EFAP-PRO - Letter - EN - Looking for advice.pdf
- Sentio Sell Sheet_2 tiers_En_Aug2025_DIGITAL.pdf