Client and Customer Relations

Learn strategies and techniques that will help you solidify and enhance your client relations skills and build positive, lasting relationships with clients. The program prepares graduates to build teams of staff dedicated to excellent service delivery, to identify, mitigate and avoid confrontational situations with internal and external clients, and to create and promote an organizational service culture.

Please review the Courses, Admissions Requirements and Getting Started tabs for more information on this program.

Graduates may be able to secure employment directly in the service sectors such as retail, hospitality and business office environments.