Office Administration - Health


Ontario College Diploma

Area Of Interest



2 years

Program Code



Start Dates & Ontario Colleges Program Codes:

Fall, Winter & Spring start (September, January, May) full-time & part-time, online:  0247

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Confederation College’s Office Administration — Health two-year diploma program gives you the opportunity to develop the specialized skills you need to work in a variety of healthcare settings. Students will acquire a knowledge of computer skills and software, medical terminology, clinical and office procedures, specialized software and medical ethics.


Top Highlights

  • Become an important member of the health services industry with a specialized understanding of medical office practices, terminology, electronic medical records and more.
  • Common semester 1 and 2 with the Office Administration – General program.


Program Learning Outcomes:

The graduate has reliably demonstrated the ability to:

  1. conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
  2. manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
  3. coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
  4. operate and provide support to others related to the use of office equipment and technologies.
  5. evaluate, establish and administer health records management systems to ensure confidential, secure, accessible and organized electronic and paper records.
  6. produce financial and client billing records for health services by compiling relevant information and using accounting software.
  7. produce health documents and reports using available technologies and applying industry standards.
  8. use interpersonal and client service skills to respond to the diverse needs of clients, their family members and the health care team.
  9. identify and use non-invasive clinical tasks to support effective and efficient health service operations.

Employment Opportunities

Employment may be found in health-related settings like:

  • hospitals,
  • family health centres,
  • doctors’ offices,
  • physio and occupational therapy clinics,
  • medical laboratories,
  • pharmaceutical companies,
  • long-term care facilities,
  • and government health agencies.

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Lianne Jackson

Lianne Jackson

Program Officer, Distance Education
(807) 475-6171

Contact our Recruitment Team