This course provides students with an in-depth study of Canadian legal principles and practices related to discrimination in employment. Students will examine prohibited grounds of discrimination regarding employment, the employer’s obligation to accommodate to the point of undue hardship under Human Rights law, and the employer’s role in making the workplace accessible under the Ontario Accessibility for Ontarians with Disabilities Act (AODA). Students will also consider strategies to address discrimination and harassment in the workplace and discuss the employer’s responsibility to ensure a harassment-free workplace.
This course explores the framework of financial accounting and the statements of comprehensive income, financial position, and changes in equity. Students examine intermediate accounting topics with an emphasis on the recognition of assets and revenue recognition. PREREQUISITE: OL090 OL 091 or equivalent
Students review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices.
This course focuses on several important person-to-person relationship-building strategies that contribute to success in professional selling to the business-to-business (B2B) marketplace. Students will learn the fundamentals of relationship selling, the importance of prospecting for new clients, preparations for a sales call, and make strategic and ethical decisions to develop business. Students will learn the critical steps in the professional selling process and have the opportunity to demonstrate the completion of each stage of the selling process through varied techniques. This course includes mandatory group work. We recommend viewing the course schedule immediately upon logging into the course to view course and group work requirements.
Students must have access to a video camera or web cam to complete a oral/visual presentation;
Recommended – Knowledge/experience in Marketing field
Marketing 2 is the second course of a two course Introduction to Marketing designed to provide students with a sound grounding in the field of marketing. Emphasis is placed on the formulation of integrated marketing strategies that play a role in achieving organizational objectives. The course is divided into four segments: price strategy and management; distribution management; marketing communications; and emerging directions in marketing. The first three segments of Marketing 2 provides coverage of the remaining components of the marketing mix that was introduced in Marketing 1.
Management Labour Concerns in Occupational Health and Safety
Emerging trends and current management issues, concepts, and practices pertaining to the field of occupational health and safety are examined. Discussion focuses on several functional characteristics within organizations that pose unique challenges for the practitioner attempting to effectively manage resources, both material and human.
Discover the foundation pieces for successful engagement of volunteer resources. Developing a good planning process, based on recruitment/involvement models and current research on volunteering, will lead to better success when engaging volunteers. Learn to build an organizational culture where the staff-volunteer team will ultimately work together to accomplish the mission/goals of the organization. This course applies the new National Occupational Standards for Managers of Volunteer Resources developed by the Human Resources Council of Canada in partnership with the Canadian Association of Volunteer Resource Managers.
Opioids, both legal (e.g. oxycodone, hydrocodone) and illegal (e.g. heroin, illicitly manufactured synthetic opioids), are drugs that reduce the body`s perception of pain and can result in euphoria. Opioid use disorder is increasing at alarming rates for both men and women in North America. The focus of this course is on the Canadian context. Topics to be covered include pain and pain management, biological pathways to substance use disorders, social pathways to substance use disorders, myths and facts about opioids, overdose awareness and prevention (e.g. naloxone administration, changing response to crisis and community access to naloxone and its implications), concurrent mental health disorders, public health impacts, treatment options, and harm reduction.
This course builds on the knowledge base obtained in Taxation 1 to enable students to complete a T1 General Tax Return for individuals earning business, property, and capital income. With this enhanced knowledge students calculate income taxes payable and through situational analysis determine which income tax credits an individual is entitled to deduct from taxes payable. In addition, students obtain a foundational understanding of income earned through a corporation to complete a T2 Corporate Tax Return. With this knowledge students critique the tax planning opportunities of earning income through a corporate entity or as an individual. Prerequisite: OL160 Taxation I Computer Software requirements: Directions on how to access the Profile software will be provided by the facilitator. Note, Profile does not work on MAC products. Students with a MAC will need to manually complete the PDF documents (also provided by the facilitator).
This course covers the following topics: maintaining payroll records; salaried, hourly, commission and contract workers; taxable benefits, statutory and other deductions; preparation of payroll journal entries; preparation of Records of Employment; preparation of T4s and T4 Summary; Workers' Compensation; Employment Standards; and validate the use of Computerized Payroll systems.
In order to properly engage volunteers and manage a productive volunteer program you must recognize the process in which it operates. This course overlaps the Volunteer Engagement Cycle with the National Occupational Standards for managers of Volunteer Resources (HR Council for the Non-profit Sector). Learn how to apply the activity within the process of the cycle, analyse your demographics, and evaluate the impact on your volunteers and on the overall volunteer program. Volunteer Managers and great Volunteer Programs don’t just happen; they are very strategically and methodically planned out. Discover the impact of your reputation on recruitment, and explore strategies for every facet of the volunteer cycle including pre-recruitment planning, supervision, performance evaluations, recognition, and risk management. Prerequisite: OL062 Volunteer Management: Foundations
Mental Health & Substance Use Issues in Justice-Involved Individuals
Despite the reality that mental health and substance use challenges are prevalent within society, stigma continues to make it difficult to address, cope with, and provide effective treatment. Navigating through the justice system with mental health and/or substance use challenges makes for further complications, given the level of stereotyping and prejudice additionally associated with justice-involved individuals. Learn about the biological and psychosocial foundation of mental health and substance use, and the misconceptions that impact criminalization. Explore signs, symptoms, and behavioural characteristics of common mental health and substance use. Examine how to develop an equitable and inclusive approach to broadening their perspectives. Learn about the importance of developing strong skills within this field and learning about personal self-care when providing support to those with mental health and substance use issues.