Group of students with laptops in a classroom

Confed IT

Welcome to the Computer Services Help Desk (Confed-IT) site. The Help Desk provides a wide range of Information Technology (IT) and Audio Visual (AV) support services to the College community.

The Help Desk department is responsible for managing many IT resources for the College, including technical support services, computer labs, academic software, student network accounts, academic software, general classroom technology support, distance education support as well as other technology-related services. If you need technical support or have any IT-related questions, we're here to help.

Help Desk Services (Where Do I Get Help?)

The Computer Services Help Desk is the central point of contact to obtain computer or technology related technical support for all users at Confederation College. The Help Desk is located on the 3rd floor of the Shuniah building in Rm. 346. The Help Desk can also be contacted by calling 807-475-6488 or by e-mail at helpdesk@confederationcollege.ca

Regular Hours of Operation

Help Desk Shuniah Building, Rm. S346, (807) 475-6488(opens in new window)

Days

Timings

Monday to Thursday

8:00 a.m. to 8:00 p.m.

Friday

8:00 a.m. to 5:00 p.m.

Saturday and Sunday

Closed

Help Desk McIntyre Rm. M238(opens in new window)

Days

Timings

Monday to Friday

8:00 a.m. to 4:00 p.m.

Saturday and Sunday

Closed

Shuniah 3rd Floor and McIntyre Computer Labs

Days

Timings

Monday to Friday

8:00 a.m. to 11:00 p.m.

Saturday

10:00 a.m. to 4:00 p.m.

Sunday

Noon to 8 p.m.

Contact Us

Shuniah building, 3rd floor, room #346.
(807) 475-6488
helpdesk@confederationcollege.ca