OL 155

Online Learning

Building and Maintaining Customer Relationships

In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return.

Business
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Registration

Upcoming Sessions

Browse the available offerings below and register for the session that fits your schedule.

  • OnlineClosed

    MAY 12-AUG 18

    Reference number
    CRN 30406
    Course fee$442.84

    Registration closed

  • OnlineOpen

    SEP 08-DEC 15

    Reference number
    CRN 11233
    Course fee$442.84
    Register

Online Learning

How this course is delivered

This course is delivered fully online through OntarioLearn, a partnership of Ontario colleges — study from anywhere with an internet connection, on a schedule that fits around work and family.

  • Learn Anytime

    No live lectures — course content is available 24/7.

  • Weekly Structure

    Follow a weekly course schedule with set tasks.

  • Multimedia Content

    Learn through modules, videos, forums, assignments, and quizzes.

  • Instructor Support

    Facilitators are available to answer questions and provide feedback.

  • Independent Learning

    It’s self-study — be ready to push yourself and stay on track.

  • Time Commitment

    Expect around 5–12 hours per week, depending on your familiarity with the subject.