Caregiver and elderly woman sharing a warm moment together at a table in a care facility

Confederation College Recognition of Achievement

Retirement and Long Term Care Management

The Retirement and Long-Term Care Management program equips students with essential skills for administrative roles in long-term care facilities. It covers areas such as operational management, financial oversight, and regulatory compliance to prepare graduates for leadership positions in this growing sector.

Program Start Options

IntakeDurationFormatCampusDomesticInternational
5019
Any Time
Up to 5 years
1 semester
Part-Time
Online Self-Paced
Remote
Domestic students accepted
International students not accepted
Distance Education Program

Due to the aging population and the commitment from the Ministry of Health and Long-Term Care to provide long term care beds in Ontario, there is an increasing demand for qualified administrators and general managers. This program targets the skills necessary for administrators working in this sector and provides students with an understanding of the long-term care industry. This program is offered ideally to those candidates with an academic background or managerial experience in a related health or business discipline. The competency-based curriculum will prepare you for a challenging, dynamic management career in a recognized sector.

Please review the Courses, Admissions Requirements and Getting Started tabs for more information on this program.

Getting Started

Learn how to begin your educational journey by visiting our Getting Started page.

Contact Information

Admission Requirements

Any Time

Any Time (5019)

Admission Requirements for Domestic Students

  1. 19 years of age or older or
  2. Ontario Secondary School Diploma (or equivalent) with courses from the College (C), University (U), University/College (U/C), or Open (O) preparation levels with Grade 12 English (E/C/U) Level.
  3. or successful completion of the Mature Student Assessment.
  4. or successful completion of the Canadian Adult Education Credential (CAEC) or General Education Development Test (GED), prior to May 2024.
  5. or appropriate credits from the Academic and Career Entrance (ACE) program - LBS level 5 Communications and LBS level 4 Mathematics.

Complete the Application for Admission to Part-time Program

Admission Requirements for International Students

This intake is not available for international students.

Student Accessibility and Essential Program Requirements

Confederation College is committed to providing an accessible and inclusive learning environment and will provide reasonable accommodations to students with disabilities in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), and College policy.

Students who require accommodations are encouraged to engage with Student Accessibility Services and are responsible for initiating and participating in the accommodation process. Accommodation is a collaborative process involving the student, Student Accessibility Services, faculty, and the Academic School. Requests for accommodation are considered on an individual basis, and the College will work with students to identify reasonable accommodations that provide equitable access to learning while maintaining the integrity of the program.

Students are expected to demonstrate the essential knowledge, skills, professional behaviours, learning outcomes, and competencies required to successfully complete their program. While the manner in which these requirements are demonstrated may be accommodated where appropriate, the essential requirements themselves must still be achieved.

For programs involving laboratories, field work, clinical placements, aviation environments, trades training, equipment operation, simulations, community placements, or other environments where health and safety are critical, accommodations must also be consistent with applicable legislation, professional standards, licensing requirements, accreditation standards, and workplace safety obligations.

In some circumstances, a requested accommodation may not be reasonable or possible where it would:

  • Fundamentally alter an essential program requirement, competency, or learning outcome.
  • Compromise the health or safety of the student or others.
  • Conflict with provincial or federal legislation.
  • Conflict with the requirements of an external regulatory, licensing, accreditation, or professional body.
  • Prevent the student from demonstrating competencies required for safe and effective professional practice.
Note

Where a particular accommodation cannot be provided, the College will work collaboratively with the student to identify whether an alternative accommodation can appropriately address the student’s disability-related needs while maintaining essential program requirements.

Courses

1 intake

Any Time5019

Semester 1

OL 139

Operational Overview

42 hours

In this course students will explore the retirement communities industry and structure, including the roles of government, health care systems, professional associations and facility staff in the operationalization of facilities. Topics will include current issues and challenges, patient rights and advocacy, duty of care, funding frameworks and management of risk.

OL 145

Financial Management (Retirement Communities)

42 hours

In this course, students will explore the many facets of financial management that department managers and administrators are required to know to responsibly and effectively manage a retirement community facility, with an awareness of how the financial decisions that are made impact the operations of the facility and experiences of the residents. Topics will include basic accounting principles, income statements, balance sheets and general ledgers. You will have the opportunity to review and analyze financial statements and practice building and modifying budgets to meet operational needs. This course contains mandatory group work. We recommend viewing the course schedule immediately upon logging into the course to view course and group work requirements.

OL 154

Sales and Marketing

42 hours

In this course, students will apply a variety of marketing, promotional and sales skills to the retirement community industry. This will include the exploration and development of in-house promotional strategies that improve revenue generation, identifying gaps and opportunities for new retirement facility development, creation of sales and marketing plans appropriate to the retirement community sector, and ensuring that sales and marketing tactics used are ethical and aligned to the retirement homes regulatory authority standards.

OL 162

Human Resources & Labour Relations (Retirement Communities)

42 hours

Successful Long Term Care and Retirement Homes require financial resources, (investment, capital, cash), physical resources (buildings, equipment) and human resources (people). The human resources framework involves obtaining and retaining competent employees. Managers require knowledge of competitive wage scales, pay equity, and benefit packages. Positive employee relations can be achieved through job satisfaction, conflict resolution and compliance with collective agreements and the Human Rights Code. Administrators/General Managers must meet the challenge of the increasing number and complexity of government regulations and the diversity of the workforce.

OL 163

Healthy Adult Aging

42 hours

In this course, students will examine the physiological, psychological, social and spiritual changes that affect aging adults, with the aim to prepare individuals working in retirement community facilities to support the provision of ethical, responsible care that enables residents to live well. Topics will include the caregiving landscape in Canada, and physiological and psychological changes, both typical and atypical, that affect aging adults, including common health problems and cognitive illnesses. Additional topics will include spirituality, mental health, life planning, changing requirements for physical activity, and wellness and health promotion measures.

OL 164

Resident Centred Care

42 hours

In this course, students will explore the resident centred care model and how it can be operationalized in Canadian retirement communities to effectively support residents and their well being. Topics include an examination of the various care roles that support residents such as nurses and personal support workers, infection control policies and procedures, best practices in nursing documentation and medication management, techniques for provision of compassionate and appropriate end of life care, and the elements of resident care that enable the creation of a safe, age-friendly retirement community that enhances the quality of life for residents.

OL 165

Food Nutrition & Hospitality Management LTCM

42 hours

This course will cover what is needed to manage a Food Services Department in a retirement or LTC home. We will begin with the systems approach, followed by food production, assembly distribution and service where you will learn about the four scopes of service. Next, we will introduce the regulations, acts and standards followed by food safety and sanitation. As you proceed through the course, you will see that all the weekly topics intersect with one another. Once introduced, you will notice that each topic is used frequently. You will learn about the food services manager and the role that they play in everything in the department. This includes the nutrition requirements in the elderly lifecycle, therapeutic, cultural/religious special needs, and menu planning.

Meet the Program Staff

1 staff member

Careers

This program is offered ideally to those candidates with an academic background or managerial experience in a related health or business discipline. The competency-based curriculum will prepare you for a challenging, dynamic management career in a recognized sector.

See Career Opportunities

Clicking the button will take you to a detailed dashboard with up-to-date job data tailored to your program, including salary ranges, job titles, and projected demand.

Pathways

Confederation College offers a variety of articulation agreements designed to help you advance your education and career. Whether you're coming to us from another institution or planning your next steps after completing your program, our pathways make your transition seamless and effective.

Students at Confederation College

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