Withdrawal, Deferral and Refund Policy (International)

All students should carefully explore their academic options before selecting and making payment to Confederation College.  Should a student decide to withdraw after making a payment, the following policies apply. These policies have been developed in compliance with the guidelines of the Ministry of Colleges, Universities, Research Excellence and Security (MCURES) and Immigration, Refugee and Citizenship Canada (IRCC).  Please read them carefully before requesting a withdrawal/refund for your tuition.

All withdrawal, deferral and refund requests (plus any supporting documentation) for first semester students must be submitted through OCAS International Application System. We are unable to process them if requested through email. The student, or agent, should log into OCAS and click the “Withdraw Acceptance” button. It will then ask for a reason and then prompt to request a deferral or a refund. 

For current/returning student withdrawals, please email [email protected]

Withdrawal Dates

The withdraw request and required paperwork must be received before the final withdrawal date, which is within ten (10) days of the start of the semester.

Once a student requests a deferral or a refund, they will be immediately withdrawn from their program.  If they subsequently change their mind, & want to cancel their request, they will have to reapply and pay a new application fee, for the next available intake.

Deferral Policy

Students can only apply for a deferral once. If they are still unable to register for the subsequent intake, they will not be permitted to request another deferral.  They will have to reapply and pay an application fee.

Deferrals will only be permitted in the event of:

  • A visa refusal, evidenced by an authentic visa denial letter issued by Immigration, Refugees, and Citizenship Canada (IRCC); or
  • A visa decision is still pending on the first day of the semester, evidenced by a screenshot of their MyCIC account on the date of the deferral request. 

If the student defers to a future intake and then requests a refund for any reason other than a visa refusal, a $2,500 withdrawal charge will apply

Refund Policy

International students (both new and returning), who have paid fees to Confederation College, may apply for a refund provided they submit their complete refund request before the withdrawal date. Any student who requests a refund based on false information or fraudulent or tampered documents is not eligible for a refund. 

Withdrawal Charges

Students who have paid fees, and confirmed their program seat, will be subject to withdrawal penalties regardless of how far in advance of the start of the semester they request a refund.

Visa Denial/Pending:

  • Refunds are subject to a $250 withdrawal fee plus applicable electronic funds transfer charge(s).

All other refund requests (including loan denials):

  • Refunds are subject to a $2,500 withdrawal fee. This applies to all students who withdraw (new and returning). It applies whether a student has registered for classes or not and regardless of when the refund request is submitted.

Required Documentation

Once you withdraw your admission in OCAS and request a refund, the following documents must be uploaded:

Students who received a visa denial/pending visa:

Students transferring to another institution:

Students who do not come to Canada for reasons other than a visa denial:

Students leaving Canada to return home or elsewhere:

Please note: Where a third party paid tuition fees on behalf of a student, the student must also submit a waiver authorizing a refund payment to that individual.

Important Information:

  • If students withdraw after the ten-day withdrawal date (for any reason), only fees paid in subsequent semesters will be reimbursed. There will be NO refund of fees paid for the current semester.
  • All refunds will be issued via EFT to the same beneficiary and originating account.    Confederation College cannot redirect funds to an alternate account and/or beneficiaries.

Allow up to eight (8) weeks for processing, after submission of a complete refund request, including all necessary documentation.

Confederation College bears no responsibility for funds that are delayed or go astray due to inaccurate or obsolete financial information provided by the student. Applicants/students are responsible for all banking and foreign exchange charges associated with their payment/refund and any additional banking charges incurred because of inaccurate information.