Testimonial for Computer Programming from Ryan Overton

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Ryan Overton

Graduate of 2021 – Product Support, TouchBistro

Confederation College’s distance education program gave me hands-on tech skills and opened doors in the workplace—even from home, I felt like I was in the classroom.

Full Story

I would recommend the Computer Programming program to anyone who is interested in, or already loves tech. Lots of hands-on experience and ways to gain more knowledge in the computing sector. So many different pathways to choose from!

Why I Chose Confederation College

I chose Confederation College due to the flexibility of learning Computer Programming from home via Distance Education. There aren't many colleges that offer a program via distance learning that still makes it feel like I'm there in the classroom.

How Confederation College Has Changed My life

Confederation College has opened many doors up in the work place for me. Opportunities to join companies with other alumni and companies putting faith in our program.

My Job & Job Responsibilities

Provide software and hardware support via phone and email and chat Troubleshoot wireless networks, printers and payment devices Collaborate with internal teams to resolve customer issues Deliver customer feedback to our Product and Development teams Proactively find ways to enhance the customer experience Exceed departmental (Service Level Agreements (SLAs) and quarterly personal goals

How Confederation College Has Prepared Me for Work in the Field

Confederation College has prepared me due to the fact there is so many courses in this program that touch on different sectors in computing. It not only prepared me for the workplace, but also has given me the tools to work towards a promotion.

My Advice for Someone Considering this Program or Career Path

Look at all your options. You may not get into a developer spot right away and with this program you learn so many skill sets. Get into a large company and work your way up through support to become a junior developer.

The Most Sought-After Qualifications & Talents That Employers are Currently Seeking in this Field of Work

Soft Skills - while having the computing skills are necessary these employers are looking for people who match the culture. They can teach you the skills you need to succeed but the soft skills are everything.

My Sense of the Current Job Market Conditions in my Field of Work

Finding a job during COVID might seem like a difficult task. I chose TouchBistro because of the culture and getting the opportunity to work in downtown Toronto. Restaurants are starting to get more traffic and business so getting to work with people in Ontario and The US is a great opportunity.