IP-311

Root Cause Anlys/Struc PS

This course will equip the student with the tools and procedures to effectively analyze and resolve problems. Various methodologies will be explored and contrasted; however, the focus will be on The Eight Disciplines or "8-D's", process as developed by Ford Motor Company to resolve a problem when the cause of the problem is unknown. Throughout the 8D problem-solving process, a team will use process and statistical tools. Process tools are thinking processes which require a unique set of steps, while statistical tools are validation and verification techniques used to display information in ways that make the most sense and are the easiest to use.

Credit Hours

42

Min. Grade

0%