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Refund Policy (International Students)

Withdrawal and Refund Policy

Confederation College encourages all international students to carefully explore their academic options before selecting and making a payment to Confederation College. If students have questions regarding the Withdrawal and Refund Policy, please contact Confederation College’s International Education Centre at international@confederationcollege.ca

Confederation College’s International Student Withdrawal and Refund Policy has been developed in compliance with the guidelines of the Ministry of Advanced Education and Skills Development (MAESD) and Immigration, Refugee and Citizenship Canada (IRCC, formerly CIC).


International students (both new and returning), who have paid fees to Confederation College, may apply for a refunds of fees paid in the coming semester, provided they meet one of the following criteria.

Withdrawal and Refunds

Eligibility Requirements International students in Canada:

1) Students who transfer to another institution, as long as that institution is an approved Designated Learning Institute, and the student is transferring for the same semester as accepted to attend at Confederation College.

For students accepted to educational institutions in Quebec, only students that are in possession of a Certification of Acceptance (CAQ) will be approved for a withdrawal. Failure to provide this CAQ document before the withdrawal deadline will result in the denial of the withdrawal request and no refund will be issued. The CAQ must accompany the Quebec institution’s letter of acceptance.

OR

2) Students are leaving Canada to return home or elsewhere (evidenced by a copy of a valid boarding pass & an entry or re-entry stamp in their passport).

Students who have not left their home country:

1) Students who have not received a valid study permit allowing entry into Canada (i.e. were refused a visa or could not apply for one due to a low IELTS score)

For all students:

Students who wish to withdraw or request a refund must do so in person. Withdrawal requests that are submitted by another person on behalf of an international student will not be accepted.

A written request for withdrawal will only be accepted from students who have not yet received a valid study permit for entry into Canada.

Students who defer their admission to the next intake forgo the right to receive a refund of the first semester payment if they are approved for a valid study permit to Canada. The prepayment of first semester tuition will remain with Confederation College.


Withdrawal Dates

Only complete refunds requests submitted in advance of the last withdrawal date will be accepted for processing.

Last Withdrawal Date

Post-secondary programs 10 days after the semester start
ESL/EAP programs 5 days after the semester start

Students who wish to withdraw or request a refund for the January intake must do so in person before 4:30 pm on Friday, January 20, 2017 (January 13 for ESL and EAP students).


Required Documentation

In order to process a refund request, the following documents must be submitted.

Students transferring to another institution:

  • The International Student Withdrawal Form
  • The Refund Request Form
  • A valid offer letter from the other institution indicating start date of studies
  • Copy of their passport
  • Copy of valid study permit
  • For students studying in Quebec, the CAQ must accompany the Quebec institution’s letter of acceptance
  • Student ID, if issued
  • Health insurance card, if issued

Students leaving Canada to return home or elsewhere:

Students who received a visa denial or a low IELTS score:

Please note: Where a third party paid tuition fees on behalf of a student, the student must also submit a waiver authorizing a refund payment to that individual.


Withdrawal Charges

Students who have paid fees, and confirmed their program seat, will be subject to withdrawal penalties regardless of how far in advance of the start of the semester they request a refund.

Visa Denial/low IELTS score:

  • Refunds are subject to a $250 WITHDRAWAL FEE plus applicable electronic funds transfer charge(s).

All other refund requests:

  • Refunds are subject to a $2,500 WITHDRAWAL FEE. This applies to all students who withdraw (new and returning). It applies whether a student has registered for classes or not and regardless of when the refund request is submitted.

Please note:

  • If students withdraw after the first 10 school days of the semester, only fees paid in subsequent semesters will be reimbursed. There will be NO refund of fees paid for the current semester.
  • Any outstanding balances owing on a student’s account will be deducted from their refund, over and above the withdrawal fee.
  • Students who have requested arrival and settlement services will be charged the full amount of costs incurred, and this amount will be deducted from their refund, over and above the withdrawal fee.
  • Students who have made claims against their health insurance will be charged the health insurance premium, in addition to the withdrawal fee.
  • In all cases, the application fee of $95 is non-refundable and where waived, will be charged.
  • All refunds will be issued via EFT through Western Union tot he country and payer of origin as the original payment received.

Allow up to eight (8) weeks for processing, after submission of a complete refund request, including all necessary documentation.

Confederation College bears no responsibility for funds that go astray due to inaccurate or obsolete financial information provided by the student. Applicants/students are responsible for all banking and foreign exchange charges associated with their payment/refund and any additional banking charges incurred as a result of inaccurate information.