This course prepares students for careers in the computer support service field. Emphasis is on IBM and IBM-type personal computers (PCs). Students gain a greater understanding of typical PC components and their relationship to the computer's operating system and peripherals. Students will gain hands-on experience in diagnosis and troubleshooting, which helps prepare them to service PCs and related equipment. This course will assist students in preparing for the A+ hardware certification exam. Upon completion of the A+ Essentials- Hardware and the A+ Essentials- Operating Systems Software courses students will be able to write the 900 A+ certification exams with CompTIA. Students must book their own exam with CompTIA and all certification exams are at an additional fee.