Accessibility - Feedback & Complaints

Our Mission

Confederation College strives to provide exceptional service to all customers, including people with disabilities.  To do so we will facilitate the implementation of the Accessibility for Ontarians with Disabilities Act 2005 (AODA), and Ontario Regulation 429/07 (Accessibility Standards for Customer Service).

Our Commitment

Confederation College is committed to providing people with disabilities equal access to, and benefit from, its goods and services. To ensure this outcome, all operational policies and procedures for every department of the College are developed under the guidelines of dignity, independence, integration and equality of opportunity, in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005.

Click here to provide feedback regarding how the College is meeting your needs, or if you have a question related to service of people with disabilities.

If you have a complaint about the service that you have received at Confederation College, please contact:

• Richard Gemmill - Dean, School of Business, Hospitality and Media Arts
  phone: (807) 475-6305 (if you are a student)

• Jill Symington - Executive Director, Organizational Effectiveness
  phone: (807) 475-6267 (if you are an employee/community member)

In addition, you could write them a letter and mail it to their attention at:

Confederation College
1450 Nakina Drive
Thunder Bay, ON, P7B 0B5