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Accessibility - Feedback & Complaints

Our Mission

Confederation College strives to provide exceptional service to all customers, including people with disabilities.  To do so we will facilitate the implementation of the Accessibility for Ontarians with Disabilities Act 2005 (AODA), and Ontario Regulation 429/07 (Accessibility Standards for Customer Service).

Our Commitment

Confederation College is committed to providing people with disabilities equal access to, and benefit from, its goods and services. To ensure this outcome, all operational policies and procedures for every department of the College are developed under the guidelines of dignity, independence, integration and equality of opportunity, in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005.

Click here to provide feedback regarding how the College is meeting your needs, or if you have a question related to service of people with disabilities.

If you have a complaint about the service that you have received at Confederation College, please contact:

  • Leslie MacGregor - Associate Dean, Learning Resources Division
    or phone: (807) 473-3845 (if you are a student)

  • Jeannine Verdenik -  Director, Strategic Planning and Organizational Development
    or phone: (807) 475-6262 (if you are an employee/community member)

In addition, you could write them a letter and mail it to their attention at:

Confederation College
P.O. Box 398
Thunder Bay, ON, P7C 4W1